General terms and conditions

1. Scope

The following General Terms and Conditions (GTC) apply to all orders placed via our website. The offer on this website is aimed exclusively at consumers domiciled in Switzerland (hereinafter "customer").
A consumer is a natural person who maintains business relations with, which can be assigned neither to their commercial nor their independent professional activity. Orders in quantities that are not usual for a household can be rejected without justification. reserves the right to change these GTC at any time. The version of these GTC valid at the time of the order shall be authoritative and cannot be changed unilaterally for this order. Conflicting or deviating from these terms and conditions of the customer are not recognized.

The operator of this website is


2. Information on this website contains information about products and services. We reserve the right to make price and product range changes as well as technical changes. All data on (product descriptions, images, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) are for illustrative purposes and are to be understood as approximate values and are not binding. In particular, they do not represent any assurance of properties or guarantees, unless it is explicitly stated otherwise. makes every effort to ensure that all details and information on this website are correct, complete, up to date and clearly arranged, but can neither explicitly nor implicitly guarantee for it.

All offers on this website are subject to change and are not to be understood as a binding offer. cannot guarantee that the products listed will be available at the time of order. Therefore, all information on availability and delivery times are without guarantee and may change at any time and without notice.

3. Prices

The sales prices stated on represent final prices and include the statutory value added tax, unless otherwise stated. The prices are net prices in Swiss francs (CHF).

Shipping costs are shown separately in the order process.

Technical changes, errors and misprints are reserved, in particular can make price changes at any time and without notice.

4. Conclusion of contract

The products and prices on this website are non-binding offers.

With the order via this website including the acceptance of these GTC, the customer submits a legally binding offer to conclude a contract. then sends an order receipt confirmation with a preview of its motif on the bottle by email within 48h, which confirms that the customer's offer has been received by The customer is obliged to inform within 48h by email of his change requests to his sandblasting motif, if any. After each receipt of a new change request, the 48h period is renewed. If this does not happen, will recognize the bottle as ready for production and will produce it. Subsequent changes to the sandblasting motif and the bottle are excluded. Orders placed are binding for the customer. Unless otherwise stated, there is no right of return or withdrawal.

The contract is concluded as soon as an order is placed by the customer on the website.

Orders will only be shipped after full payment has been received and if the goods are available. If it turns out that the ordered goods cannot be delivered or cannot be delivered in full, is entitled not to accept or execute the order. In such a case will inform the customer by email. If the customer's payment has already been received by, the payment will be refunded to the customer. If no payment has been made yet, the customer will be released from the obligation to pay.

5. Payment options and retention of title

The customer has the payment options specified in the order process. reserves the right to exclude customers from individual payment options without giving reasons or to insist on prepayment. may charge default interest of 5% per year and a reminder fee of a maximum of CHF 20 per reminder if the customer is in default of payment.

The products delivered to the customer remain the property of until full payment.

6. Delivery, duty to inspect, notice of defects and return

Deliveries are sent by mail or courier service to the address specified by the customer in the order. strives to keep delivery times as short as possible. However, any delivery times specified in the order confirmation are not binding. is entitled to partial deliveries. In this case, the shipping costs will be charged to the customer only once.

The dispatch of the invoice, as far as delivery against invoice is offered, takes place after choice of by email or on the post office way. does not take responsibility for any spelling mistakes made by the customer in the order, as soon as the production of the bottle begins. The customer has no right to a refund if after the confirmation period by email he has given further incorrect information which will thus be transferred to the bottle. (spelling, typing and sandblasting errors).

If the delivery is not deliverable or if the customer refuses to accept the delivery, can cancel the contract after a notification by email to the customer and under observance of a reasonable period of grace as well as charge the costs for the inconveniences.

The customer is obliged to check the delivered goods immediately after receipt of delivery and to report missing materials immediately in writing by email to the address in the imprint.

Returns to are at the expense and risk of the customer. The customer must send the goods in their original packaging, complete with all accessories and together with the delivery bill and a detailed description of the defects to the return address specified by imprint.

If the inspection by shows that the goods have no detectable defects or that they are not covered by the manufacturer's warranty, may charge the customer for the effort, the return or the possible disposal.

7. Warranty endeavors to deliver goods in perfect quality. In the event of defects notified in due time, warrants the goods purchased by the customer to be free from defects and to be in good working order for the statutory warranty period of generally two years from the date of delivery. It is at the discretion of to provide the warranty by free repair, equivalent replacement or refund of the purchase price. Further warranty rights are excluded.

Normal wear and tear as well as the consequences of improper handling or damage by the customer or third parties as well as defects caused by external circumstances are not covered by the warranty.
​​​​​​​ is not able to give assurances or guarantees for the actuality, completeness and correctness of the data as well as for the constant or undisturbed availability of the website, its functionalities, integrated hyperlinks and further contents. In particular, no representation or warranty is made that the use of the website will not infringe rights of third parties not owned by

8. Liability excludes all liability, regardless of its legal basis, as well as claims for damages against and against any auxiliary persons and agents. is not liable in particular for indirect damages and consequential damages, lost profits or other personal injury, property damage and pure financial loss of the customer. Any further mandatory legal liability, for example for gross negligence or unlawful intent, remains reserved.
​​​​​​​ uses hyperlinks only for the simplified access of the customer to other web offers. can neither know the content of these web offers in detail nor assume liability or other responsibility for the content of these websites

9. Privacy may process and use the data recorded in the course of concluding the contract for the purpose of fulfilling the obligations arising from the purchase contract and for marketing purposes. The data required to fulfill the service may also be passed on to commissioned service partners (printing partners and logistics partners) or other third parties.

The data protection provisions are available in detail under the following link: Datenschutzbestimmungen

10. Partial invalidity

Should individual provisions of these GTC prove to be invalid or unenforceable or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.

11. Other provisions expressly reserves the right to change these GTC at any time and to put them into effect without notice.

In the event of disputes, Swiss substantive law shall apply exclusively, to the exclusion of conflict-of-law rules. The UN Convention on Contracts for the International Sale of Goods (CISG, Vienna Sales Convention) is explicitly excluded.

Place of jurisdiction is Solothurn, Switzerland.


If you have any questions about these terms and conditions, please contact: Contact form


(Version 19. November 2020)